Shipping & Policies

Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept cancellations

Frequently Asked Questions

Will I get to see a proof before my order is sent?

Yes, I will email you a digital proof of your design before putting it on the chalkboard.

What is the default font/color?

All chalkboards are hand-lettered in script font by me with white liquid chalk marker. Permanent paint pen is available upon request.

Custom and personalized orders

Please send me an email at creativechalkco@gmail.com with more details if there is not enough space in the personalized section of your order.

Will my order get smudged in the mail?

The chalk marker ink is made of a water-based solution that contains chalk particles. When the ink dries, the chalk particles form a hard, dry film on the surface. This film helps prevent the ink from smudging. If you don’t plan to use the board again, I can do the design in permanent paint pens upon request.

Do you make the chalkboards? Can I get a custom sized chalkboard?

No, I do make the actual chalkboards. The designs and hand-drawn elements of the chalkboards are what is custom.

Legal imprint